We partnered with Future Practice to build their first outbound pipeline from scratch, enabling a referral-dependent agency to generate consistent, qualified conversations with US dental practice owners.
3 months into project
We partnered with Future Practice to build their first outbound pipeline from scratch, enabling a referral-dependent agency to generate consistent, qualified conversations with US dental practice owners.
Future Practice is a premium dental marketing and branding agency serving US-based dental clinics. Founded by Michal Hudac, the agency operates on a simple but powerful premise: that most dental marketing fails because it skips brand entirely. Where other agencies run commodity ads on top of cookie-cutter websites, Future Practice builds the full brand system first from identity, to website and content and uses that as the foundation for everything else. Their portfolio spans practice launches, full rebrands, and turnaround projects, with results that include taking clinics from $0 to $4M in five years, tripling revenue for near-bankrupt practices, and delivering 50% increases in new patient volume.
When Michal first came to us, he had never done outbound sales. For three to four years, every client Future Practice had ever won came through referrals or organic discovery, such as inbound from previous work, word of mouth, links on websites they’d built. It worked, until it stopped and growth plateaued.
Michal knew he needed to learn sales, and he started exploring his options: cold email, cold calling, advertising. He was sceptical. As a marketer himself, he received hundreds of cold emails a day and knew exactly what bad outreach looked like. His concern wasn’t just whether outbound would work, it was whether he’d find a partner he could trust not to disappear after three months with nothing to show for it.
We took over Future Practice’s outbound strategy end-to-end: infrastructure, prospecting, data enrichment, messaging, campaign execution, and pipeline management with a parallel layer of sales coaching to make sure the meetings we booked actually converted.
Before launching, we used our NPOT Methodology™ to define the four pillars of Future Practice’s outbound motion.
a) Core Differentiation Most dental marketing agencies compete on service breadth. Future Practice competes on brand depth: the conviction that a weak brand makes every other marketing channel less effective, and that cookie-cutter aesthetics are actively costing dental practices patients. We made this the centre of the outbound narrative positioning Michal not as a vendor of marketing services, but as the partner responsible for a practice’s entire market identity.
b) Targeting Strategy We focused on US-based dental practice owners who showed clear signals of being very similar to Future Practice’s existing case studies in terms of geography and demographics. Rather than going wide, we prioritised precision identifying practice owners who were likely to be interested in the high quality work he had done for similar practices.
c) Messaging & Channel Strategy We led with Future Practice’s portfolio and outcomes practices growing from $0 to $4M, revenue tripling after rebrands, top-rated clinics built from scratch. The messaging was direct and visual: here’s what your practice could look like, here’s what it’s costing you to use someone cheaper. The best messaging led with intrigue by offering practice owners the chance to get Future Practice’s vision for how to grow their practice created for them free of charge. We tested multiple angles across cold email sequences, iterating rapidly based on reply quality.
d) Pipeline & Response Management We set up dedicated sending infrastructure across multiple warmed domains, managed all initial outreach centrally, and handled reply triage so Michal was only brought in for qualified, high-context conversations. An account executive supervised execution throughout, reviewing campaign diagnostics and iterating messaging and targeting in real time.
We bought multiple dedicated domains, set up sending mailboxes, and ran a full warm-up protocol before the first email was sent protecting deliverability and ensuring Future Practice’s outreach landed in inboxes, not spam folders.
We combined multiple data sources with AI verification to build a prospect list of dental practice owners matching Future Practice’s ICP filtering for practice type, geography, size, and similarity to existing case studies. We also created AI personalization at scale by identifying the pain-points for each dentist based off their website and then using that when reaching out to provide relevant marketing ideas and insights to spark conversations.
Because Michal was building a sales function from scratch alongside the outbound campaign, we extended our work beyond lead generation. Every sales call he ran, he sent us the recording. We reviewed it, identified what was landing and what wasn’t, and sent back specific, actionable feedback on pricing reveal, objection handling, call structure, and closing techniques. We also helped Michal refine how he articulated Future Practice’s offers: moving away from the generic “full-service dental marketing” framing toward sharper, outcome-led positioning that gave prospects a reason to choose him over a cheaper alternative.
In three months, we contacted 4,590 prospects, generated 9 interested leads, and booked 5 qualified meetings with US dental practice owners. Of the five, two were larger enterprise-style practices outside Future Practice’s core ICP, valuable connections, but not the right fit for where the business was at that stage. Out of the remaining three, all were good fits, but only two converted leading to $30,600 in new contracts signed – the first revenue Future Practice had ever generated through outbound.
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